SHIPPING POLICY

Final Sale Prayer Garments, Prayer Throws, and Lounging Wear

Effective Date: February 22, 2026
Last Updated: February 22, 2026

At The Anointed Lounging, each order is prepared with care, intention, and quality oversight. This policy outlines our processing timelines, shipping methods, carrier partnerships, delivery expectations, and customer responsibilities.

By placing an order, you agree to the terms outlined below.

Definitions

Business Days: Monday through Friday, excluding weekends and U.S. federal holidays.
Processing Time: The time required to verify, prepare, package, and fulfill an order before shipment.
Transit Time: Delivery time after a carrier accepts the shipment.
Carrier: Any shipping provider used to deliver your order.
Third-Party Fulfillment (3PL): External fulfillment partners that may ship orders on our behalf.

Order Processing Timeline

Standard processing time is 2–5 business days before shipment.

Processing may include:

fraud screening and order verification
inventory allocation
quality inspection
protective packaging for candles, oils, blankets, and apparel
labeling and carrier routing

Processing time is separate from shipping time. Expedited shipping does not reduce processing unless explicitly stated.

Orders flagged for fraud review may be delayed or canceled.

Fulfillment Methods & Shipping Origin

Orders may ship from:

The Anointed Lounging fulfillment
third-party logistics partners
brand-approved fulfillment locations

Orders may ship in multiple packages.

Shipping Carriers & Delivery Networks

The Anointed Lounging may ship using:

USPS
UPS
FedEx
DHL
OnTrac
LaserShip
regional carriers
local delivery providers
third-party logistics networks
and other shipping partners as needed

Carrier selection is determined by The Anointed Lounging or its fulfillment partners.

Shipping Methods & Estimated Transit Times

Transit begins after shipment.

Estimated delivery:

Standard: 3–7 business days
Expedited: 2–4 business days
Express: 1–3 business days

Delivery times are estimates, not guarantees.

Tracking Information

Customers receive:

Order Confirmation
Shipping Confirmation with tracking

Tracking updates may take 24–48 hours to appear due to carrier scan timing.

Carrier systems control tracking accuracy.

Address Accuracy & Delivery Responsibility

Customers are responsible for entering accurate shipping information.

We are not responsible for delivery issues caused by:

incorrect addresses
missing unit numbers
outdated address information

Address changes are not guaranteed once fulfillment begins.

Delivery Attempts, Mailrooms & Signature Requirements

Carriers may deliver to:

apartment mailrooms
leasing offices
parcel lockers
concierge desks

Delivery to these locations is considered successful delivery once confirmed by the carrier. Signature confirmation may be required for high-value orders.

Temperature Sensitivity & Product Care

Candles and fragrance items may be affected by heat exposure.

The Anointed Lounging is not responsible for cosmetic changes caused by:

high temperatures
delayed retrieval
carrier delays

Shipping, Delivery & Risk of Loss

10.1 Address Accuracy

Customers are responsible for providing a correct shipping address.

10.2 Carrier Delays

We are not responsible for delays caused by carriers, weather, holidays, or external events.

10.3 Delivered but Not Received

Once marked delivered by the carrier, an order is considered delivered. If theft is suspected, customers must file a carrier claim and, when appropriate, a police report.

10.4 Return Shipping Risk

For any authorized return shipment, the customer retains responsibility until the item is physically received by us.

Risk of loss transfers to the customer once a package is accepted by the carrier, except where required by law.

Lost, Stolen, Delayed or Missing Packages

Reporting Instructions

Before reporting a package lost:

check all entrances and delivery areas
ask neighbors or household members
contact your leasing office or housing office
check parcel lockers or mailrooms
allow 24 hours after a “Delivered” scan

Contact the Carrier Directly

UPS: 1-800-742-5877
USPS: 1-800-275-8777
FedEx: 1-800-463-3339
DHL: 1-800-225-5345
OnTrac/LaserShip: 1-800-334-5000

Your tracking email identifies the carrier used.

Notify The Anointed Lounging

After contacting the carrier, contact us at anointed lounging@gmail.com:

order number
tracking number
carrier case number
screenshots if available

Unauthorized Returns, Refused Packages & Abandonment

12.1 Unauthorized Returns

Items returned without written authorization may be refused, returned to sender, or held pending customer-paid reshipment.

12.2 Refused Deliveries

If you refuse delivery of a Final Sale order, the order remains Final Sale. Any reshipment fees and administrative costs may be deducted from any discretionary credit offered.

12.3 Abandoned Packages

If an unauthorized or rejected return is not claimed within 10 calendar days of notice, it may be considered abandoned and handled as permitted by law. No compensation is owed for abandoned items.

Defective, Damaged or Incorrect Items (48-Hour Claim Window)

You must contact us within 48 hours of Delivery Confirmation.

Required evidence:

order number
photos of item and packaging
photo of shipping label
unboxing photos or video (recommended)

If verified, resolution may include:

replacement
store credit
other remedy required by law

Claims after 48 hours may be denied.

Color & Product Variation Disclaimer

Color and appearance may vary due to:

screen settings
lighting
dye-lot variation
pattern placement

These differences are not defects and do not override Final Sale status.

Fraud, Chargebacks & Dispute Integrity

We maintain records of product pages, Final Sale disclosures, confirmations, shipping data, and support communications.

Chargebacks filed to bypass this policy may result in:

denial of future orders
account restrictions
documentation submitted to payment processors
legal action as permitted by law

Nothing in this section limits your legal rights.

Right to Refuse Service

We reserve the right to refuse service or cancel future orders for accounts demonstrating policy abuse, fraud, repeated chargebacks, harassment, or excessive disputes, as permitted by law.

No Waiver, Severability & Policy Hierarchy

No Waiver: Exceptions do not create future obligations.
Severability: If one section is unenforceable, the rest remains in effect.
Policy Hierarchy: This policy controls over conflicting messaging unless required by law.

Force Majeure

We are not liable for delays caused by events beyond our control, including:

natural disasters
carrier disruptions
governmental actions
labor disputes
outages or supply chain interruptions

Customer Support

Delivery Liability & Carrier Confirmation Clause

The Anointed Lounging fulfills and ships all orders with verified tracking through trusted shipping carriers and logistics partners. Once an order is transferred to the shipping carrier and accepted into the carrier’s network, delivery operations are managed exclusively by the carrier.

If a carrier tracking system marks an order as Delivered, including delivery to a mailbox, doorstep, parcel locker, leasing office, mailroom, concierge, or designated delivery location, the order will be considered successfully delivered for fulfillment purposes.

The Anointed Lounging does not issue automatic refunds or replacements for packages marked delivered by the carrier. Customers who believe a package was misdelivered, stolen, or missing after delivery confirmation must:

contact the carrier directly to open an investigation
check with neighbors, household members, or building management
file a police report when theft is suspected, if required by the carrier
provide any claim or case number when contacting us

While we may assist with providing documentation or shipment details when available, carrier delivery scans, GPS delivery confirmation, and carrier investigation outcomes are the primary factors used in determining delivery status.

By placing an order, customers acknowledge that:

delivery responsibility transfers once the carrier confirms delivery
carrier scan data is considered valid delivery confirmation
delays, misplacement, or theft occurring after confirmed delivery are outside of The Anointed

Lounging’s operational control

This clause does not limit any rights provided under applicable consumer protection laws but exists to clarify fulfillment responsibility and prevent misuse of delivery disputes.